FAQ's
FAQ's
Where is the Tara Irish Clothing company based?
Tara Irish Clothing is a USA based company in New Rochelle, New York. Our 100% Irish-made products are imported from Ireland to our facility for fast fulfillments of orders.
How long does it take until my order is delivered?
All items in stock will be shipped immediately and shipping on average takes 1 - 4 business days depending where in the USA you are located. Canada and rest of world based orders we average 3 - 7 business days for products to be processed through customs and delivered. In rare cases where a piece is not in stock, we will notify you immediately and let you know how fast we can get your item to you.
How do I care for my new sweater?
As the sweater is made of natural fibre, it is breathable and doesn't require to be washed as often as a cotton or polyester sweater would. Air your sweater frequently, fold dont hang, and read the specific washing details on your products label. If you have questions please send us an email, we will be happy to assist.
What happens if the sweater doesn't fit right when I get it?
If the sweater does not fit, you can return it to us within 60 days upon receipt and we will send another size for you. Please leave the original tags on the piece.
Is it safe to give my credit card and personal information over the internet?
You're very important to us and we want to provide you a safe and secure online experience. We take your security seriously - its part of our commitment to great customer service. All the appropriate security measures are in place to protect you against the loss, misuse or alteration of your personal information. When you see either a solid key icon or a locked keypad at the lower portion of your browser window it means the site is secured through a Secure Socket Layer (SSL). Pages requesting personal information will always have one of these icons. If you're still unsure about ordering over the Internet, just call us and we'll be able to take your order over the phone.
Who do you ship with?
We ship with all the major carriers, USPS, UPS, FedEx and DHL. When you place your order we will provide you with a tracking number and information on the carrier.
Why do you need my phone number for my order?
It is not essential that you provide us with your phone number to place an order, but we recommend that you do as it allows us contact you if there is a problem with delivery. We promise to never sell or misuse your personal information.
Thank You,
Tara Irish Clothing,
1333A North Ave #739, New Rochelle, NY 10804